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TZID:America/Denver
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DTSTART;TZID=America/Denver:19700308T020000
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SUMMARY:Trust Is a Transaction: How Your Team’s Words Can Stop Fraud—or Let It In
LOCATION:Trailblazer E
DESCRIPTION:What if the biggest fraud risk in your operation isn’t your technology- but the moment an employee hesitates in a conversation? In title and escrow\, we’ve invested heavily in ID verification\, secure portals\, and authentication tools. But those safeguards only work if teams use them consistently and confidently. What happens when a client pushes back or a process is challenged? Do employees take the path of least resistance or find ways to protect the transaction while still delivering great service? This session provides practical scripts\, coaching strategies\, and real-world scenarios to help normalize verification\, prevent risky exceptions\, and preserve trust\, without sacrificing customer experience.
DTSTART;TZID=America/Denver:20261014T131500
DTEND;TZID=America/Denver:20261014T140000
DTSTAMP:20260813T231833
UID:6a7e50c9c95c6
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