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X-WR-TIMEZONE:America/Denver
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CALSCALE:GREGORIAN
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TZID:America/Denver
X-LIC-LOCATION:America/Denver
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TZOFFSETFROM:-0700
TZOFFSETTO:-0600
TZNAME:MDT
DTSTART;TZID=America/Denver:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU
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DTSTART;TZID=America/Denver:19701101T020000
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SUMMARY:Customer Service: Back to The Basics & Dealing with Difficult Customers
LOCATION:
DESCRIPTION:We will focus on customer service skills and the ability to work with and readily handle the various personalities (good and bad) that we deal with daily\, being from REALTORS\, customers\, managers\, and each other. This Engagement Lab will empower you and provide the tools to rise above potential pressures and hostilities and handle situations with grace and efficiency\, as sometimes we are multi-tasking and customer service skills can quickly diminish\, which causes issues all-around.

We will review the 4-Step Basics of Customer Service and the 3-Parts of Handling Demanding Customers\, as well as compare notes as I engage the audience in their techniques.
DTSTART;TZID=America/Denver:20231011T130000
DTEND;TZID=America/Denver:20231011T134500
DTSTAMP:20260613T041830
UID:6a2cda16754e2
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