ALTA Cancellation & Refund Policy

In Person Cancellation & Refund Policy

All cancellations must be received in writing prior to 4:59 p.m. ET on September 24, 2021 and are subject to a $100.00 processing fee. Refunds will be processed within 30 days after the ALTA ONE 2021. Refunds will not be granted after 4:59 p.m. ET September 24, 2021, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend.

If an attendee decides to cancel their in-person registration but would still like to attend the convention virtually they must notify ALTA by 4:59 p.m. ET on September 24, 2021. A partial refund will be extended but is still subject to a $100.00 processing fee.

Please notify ALTA of all cancellations and substitutions by emailing meetings@alta.org. In the case of force majeure, ALTA will only refund the cost of the attendee’s registration fee. The Association is not responsible for any travel or hotel cancellation charges that an attendee may incur.

Virtual Cancellation & Refund Policy

All cancellations must be received in writing prior to October 6, 2021 and are subject to a $100.00 processing fee. Refunds will be processed within 30 days after the ALTA ONE 2021. Refunds will not be granted after 4:59 p.m. ET on October 6, 2021, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. Please notify ALTA of all cancellations and substitutions by emailing meetings@alta.org.

If in the event of a platform failure during the live convention; a refund will only be issued should 51% or more of the scheduled sessions not occur within 3 days of their original scheduled time and date.