Cancellation & Refund Policy

All cancellations for in-person and virtual registrations must be received in writing prior to September 12, 2021 and are subject to a $100.00 processing fee. Refunds will be processed within 30 days after the 2021 ALTA ONE. Refunds will not be granted after September 12, 2021, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. Please notify ALTA of all cancellations by emailing

For virtual registrants only: If in the event of a platform failure during the event, a refund will only be issued should 51% of more of the schedule sessions not occur within the 3 days of their original scheduled time and date.