Let’s face it – nobody’s willing to wait for the cable guy anymore. In today’s customer-focused environment, your clients are expecting more – much more. Their needs and wants are very different from even a few years ago, and they fully expect more involvement and greater satisfaction than ever before. You need to know their needs, meet their needs, and do what it takes to retain their business. The bar just got higher – and to keep growing your business, you need to be able to reach it. It’s time to go beyond!
Notable sessions focus on timely issues and trends affecting the industry. Faculty experts will drill down on important topics, innovative ideas, and business practices.