Cancellation & Refund Policy

All cancellations must be received in writing prior to September 29, 2020 and are subject to a US $100.00 processing fee. Refunds will be processed within 30 days after the ALTA ONE 2020. Refunds will not be granted after September 29, 2020, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. Please notify ALTA of all cancellations by emailing

If in the event of a platform failure during the virtual event, a refund will only be issued should 51% of more of the schedule sessions not occur within the 3 days of their original scheduled time and date.