Virtual Cancellation & Refund Policy

All cancellations must be received in writing prior to October 6, 2021 and are subject to a $100.00 processing fee. Refunds will be processed within 30 days after the ALTA ONE 2021. Refunds will not be granted after 4:59 p.m. ET on October 6, 2021, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. Please notify ALTA of all cancellations and substitutions by emailing

If in the event of a platform failure during the live convention; a refund will only be issued should 51% or more of the scheduled sessions not occur within 3 days of their original scheduled time and date.