ALTA Cancellation & Refund Policy

All cancellations must be received in writing prior to Monday, March 8, 2021 and are subject to a US $100.00 processing fee. Refunds will be processed within 30 days after the ALTA SPRINGBOARD 2021. Refunds will not be granted after March 8, 2021, nor will they be issued for no-shows or for registrations purchased at the ALTA Member’s Flash Sale Rate. In the event a registrant cannot attend, substitutions are permitted for all registration types including any registration’s purchased at the ALTA’s Member Flash Sale Rate. Please notify ALTA of all cancellations by emailing 

For virtual registrants only: In the event of a platform failure during the event, a refund will only be issued should 51% of more of the schedule sessions not occur within the 3 days of their original scheduled time and date.