Schedule

Artificial intelligence is transforming how organizations operate, but understanding how to apply it effectively can be challenging. This session provides a practical overview of today’s AI landscape and how tools like large language models, automation platforms, and AI-powered marketing tools can improve efficiency, enhance customer experiences, and support staff productivity. Attendees will learn practical strategies for evaluating AI tools, implementing them within their teams, and identifying the best places to start.

The session will also focus on practical implementation how to evaluate AI tools, test them through pilot use cases, train employees effectively, and develop strong prompts that unlock real productivity gains. Attendees will leave with a clear roadmap for getting started with AI, scaling its use across teams, and understanding what becomes possible as organizations move from experimentation to full adoption.

• Trey Dirks - VP, Product & Technology, First American Title Insurance Company
• Dominic Fahey - Director AI, FNF Family of Companies

Artificial intelligence is no longer a future concept for the title industry. Many agencies are already experimenting with AI tools to streamline workflows, improve customer communication and free up staff time for higher-value work. But what does real adoption look like inside a title operation?

In this candid, moderated conversation, leaders from forward-thinking agencies will share how they are integrating AI into their day-to-day operations. From AI platforms to custom internal tools, panelists will discuss what technologies they are deploying, where they are seeing meaningful efficiencies and how their teams are responding to these new capabilities.

Speakers will also address the practical realities of implementation: how they encourage adoption, manage risk and governance, and determine where AI adds value versus where human judgment still matters most. Through real examples and lessons learned, you will gain a clearer picture of how AI is already reshaping title operations and what it could mean for your own organization.

• Jay Roberts - Chief Technology Officer, Florida Agency Network
• Geoffrey Shi - Director, Data Science, Rocket Close, LLC

Artificial intelligence is already reshaping title production, but most agencies are still stuck between vendor hype and very real operational constraints. In this keynote session, Nate Baker, CEO of Qualia, cuts through the noise to explain where AI is actually being used today, what’s coming next, and what matters most for title professionals focused on accuracy, efficiency, and scalability.

Nate will ground the conversation in real-world workflows, showing how AI can support title production without disrupting teams or overwhelming smaller agencies. Attendees will gain a clear understanding of which applications are delivering value now, where caution is warranted, and how to take practical, achievable steps toward adoption that align with current staffing, compliance, and risk tolerance.

• Nate Baker - CEO, Qualia

Artificial intelligence tools are rapidly entering the workplace, promising new efficiencies, and smarter workflows. But as agencies begin experimenting with AI-powered platforms, many are discovering that these tools introduce new security considerations that cannot be ignored.

This session moves beyond the hype to focus on what title professionals actually need to know before adopting AI in their operations. Experts will walk through the key information security risks associated with AI agents and tools, including data exposure, vendor security practices, and how sensitive transaction information can be unintentionally shared or compromised.

Designed specifically for title agencies, the discussion will highlight practical guardrails organizations can implement when evaluating, purchasing, and deploying AI tools. Attendees will gain a clearer understanding of how to balance innovation with responsible risk management, ensuring new technologies enhance operations without creating new vulnerabilities.

• Dhanesh Kumar - Chief Information Security Officer, Fidelity National Financial, Inc.
• Genady Vishnevetsky - Chief Info Security Officer, Stewart Title Guaranty Company

As artificial intelligence tools have quickly entered the workplace, many title agencies are experimenting with new ways to improve efficiency, automate routine tasks and enhance customer service. But without clear expectations and boundaries, these tools can introduce new risks around data privacy, security and compliance.

This session focuses on one of the most practical steps organizations can take as AI adoption grows: developing a thoughtful and effective AI use policy. Expert, Zach Kammerdeiner, CATIC’s VP and Chief Innovation and Strategy Officer, will walk through the key considerations agencies should address when creating guidelines for how employees use AI tools in their daily work.

The presentation will explore how to balance innovation with responsibility, including how to define acceptable uses, protect sensitive information, evaluate third-party AI platforms and establish internal guardrails that reduce risk without stifling productivity.

• Zachary Kammerdeiner - VP, Chief of Innovation and Strategy, CATIC

Use Zooms breakout room feature to place attendees in facilitated conversations where they can share their AI experience.