All cancellations or refund requests must be received in writing and sent to [email protected] on or by December 27, 2024, by 4:59 pm ET. All refund requests are subject to a US $100.00 processing fee. Refunds will not be granted after this date, or for no-shows. Substitutions will be permitted in the event a registrant cannot attend. All cancellations or substitutions must be made via email, voicemail messages will not be accepted. In the case of a cancellation by ALTA or due to Force Majeure, ALTA will only refund the cost of an attendee’s meeting registration fee. The Association is not responsible for any travel or hotel cancellation charges that an attendee may incur. All refunds will be processed within 30 days of the completion of the event.