All cancellations or refund requests must be received in writing and sent to [email protected] on or by September 20, 2024, by 4:59 pm ET. All refund requests are subject to a US $200.00 processing fee. Refunds will not be granted after 5:00 pm ET September 20, 2024, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. Please notify ALTA of all cancellations or substitutions by email. In the case of a cancellation by ALTA or due to Force Majeure, ALTA will only refund the cost of an attendee’s meeting registration fee. The Association is not responsible for any travel or hotel cancellation charges that an attendee may incur. All refunds will be processed within 30 days of the completion of ALTA ONE on October 18, 2024.
We are relieved to announce that ALTA ONE will go on as planned next week after assessing damage from Hurricane Milton. We were informed today that the conference hotel avoided damage and staff is cleaning up debris.
We are excited to see everyone next week as we Spark Magic in Orlando!
As a reminder, check your flight status and be mindful there could be delays.
**The Magic Discount rate is non-refundable and non-transferable to any other ALTA event; however, substitutions will be allowed. This also applies to the guest and child ticket.
If you need to cancel, request a refund or can no longer attend please email [email protected].