Aaron Lloyd

Sr. Client Implementation Manager
First American Title Insurance Company

A former Army Combat Medic who traded bandages for the closing room, Aaron Lloyd, brings more than two decades of experience solving complex problems where precision, accountability, and trust really matter. Over 20 years as a Senior Escrow Officer, Aaron worked directly with sophisticated investors, lenders, and legal teams on more than 40,000 commercial and residential closings—many high-value, multi-state, and time-sensitive. Consistently ranked in the top 1% of Senior Escrow Officers, Aaron learned early that the key to success isn’t shortcuts or flashy tools—it’s understanding the problem before trying to fix it. As he likes to say, “you can’t innovate what you don’t understand.”

He recently accepted a role with First American Product Development as a Senior Client Implementation Manager for the AgentNet Production platform, where they are transforming onboarding into a seamless, high-velocity experience that elevates customer satisfaction and accelerates adoption.

Prior to First American, he was the founding Director of the Application Support, Engineering, and Development department at Shaddock Corporate Services. For the last 5 years, his team has focused on providing thoughtful, intelligent solutions for more than 2,500 employees across 10 affiliate companies. His leadership philosophy is simple: bring skilled people together, make sure the best idea—not the loudest voice—wins, and create an environment where teams can enjoy doing their best work. Having founded and scaled an escrow firm before moving into enterprise support and product leadership, Aaron knows what it’s like to sit in the trenches—so he’s equally comfortable talking workflow with executives, debugging a Power BI dashboard, or explaining to a developer why “clicking a button” rarely solves anything. Outside of day-to-day operations, he gives back to the industry through teaching, training, and writing guidance that often defines how certain transaction types are taught and executed.