Schedule

Artificial intelligence is rapidly changing the way title agencies operate, but knowing where to begin can feel overwhelming. This practical session cuts through the hype to explore the AI tools that are delivering real value today. Learn how agencies are using large language models, automation platforms, and AI-powered business tools to reduce repetitive work, improve customer communication, strengthen marketing efforts, and increase staff productivity.

You’ll also learn how to evaluate AI solutions, identify high-impact pilot projects, train employees for responsible adoption, and write effective prompts that produce meaningful results. Whether you’re just getting started or looking to expand your AI strategy, you’ll leave with a practical roadmap for implementing AI confidently and responsibly.

You’ll learn:

• Learn what products and integrations are available in the marker
• How to evaluate AI platforms before investing
• Prompt-writing techniques that improve productivity

Artificial intelligence has moved beyond experimentation. Forward-thinking title agencies are already using AI to automate routine tasks, improve operational efficiency, and create better customer experiences.

In this interactive live demo session, title agent leaders will demonstrate real AI tools currently being used inside title agencies, including live demonstrations of emerging technology for underwriting support, order entry, and operational workflows. Speakers will share what has worked, where they’ve seen measurable efficiencies, and what lessons they’ve learned while introducing AI into their organizations.

You’ll leave with practical ideas you can adapt immediately, regardless of your agency’s size or technical expertise.

• James Blair IV - CEO, Fig Title LLC
• Paul A. Hofmann NTP, WTP - President, Aegis Land Title Group, LLC

Every stage of a real estate transaction presents opportunities to improve efficiency through artificial intelligence. From order intake and document management to customer communications and closing preparation, AI can help eliminate repetitive tasks while allowing your staff to focus on higher-value work.

This session will take you through the entire lifecycle of a title transaction, helping you identify common bottlenecks, repetitive tasks, communication gaps, and manual processes that consume valuable staff time. From order intake and document management to customer communication and closing preparation, you’ll learn where AI can create the greatest efficiencies and where human expertise remains irreplaceable.

• Cynthia Durham Blair NTP - Attorney/Member, Blair Cato Pickren Casterline, LLC

As AI becomes part of everyday business, agencies need clear policies that encourage innovation while protecting sensitive information. Without proper guardrails, employees may unintentionally expose confidential data or create unnecessary compliance risks.

Don’t miss this critical session with Zach Kammerdeiner as he walks through the essential elements of an effective AI use policy specifically designed for title agencies. Learn how to establish acceptable uses, safeguard customer information, evaluate third-party AI platforms, and create practical guidelines that empower employees to use AI responsibly.

You’ll leave with a framework you can begin adapting for your agency immediately.

Real estate fraud continues to evolve at an alarming pace, with criminals using increasingly sophisticated tactics to target consumers, lenders, and settlement providers.

Hear directly from federal law enforcement as they discuss emerging fraud schemes, recent investigations, and the trends they’re seeing across the country. You’ll gain valuable insight into how fraudsters operate, the warning signs agencies should recognize, and the critical role title professionals play in protecting consumers and safeguarding transactions.

Seller impersonation fraud, business email compromise, wire fraud, and identity theft continue to cost consumers and title companies millions of dollars every year. As fraud tactics become more sophisticated, agencies must stay ahead of emerging threats.

Title industry leading fraud expert, Tyler Adams will show you a look at today’s fraud landscape and the technologies helping title professionals detect suspicious activity before losses occur. Through real-world case studies and practical examples, you’ll learn where criminals are adapting their tactics and what agencies can do to strengthen their defenses.

You’ll leave with actionable strategies to better protect your business, your customers, and every transaction you close.

With dozens of fraud prevention technologies entering the market, choosing the right solution can be challenging. How do you separate meaningful protection from expensive marketing?

This session will explore how ALTA Best Practices Pillar 5 can help agencies evaluate fraud prevention vendors, ask better questions during the selection process, and develop an effective risk management strategy. You’ll learn what features matter most, what questions every agency should ask, and how to select solutions that align with your size, budget, and operational needs.

• Elizabeth A Daniel KTP, MTP, NTP - President, Continental Title Company - Overland Park
• Michael L. Rubin IEP, NTP - President - Shaddock National Holdings, Capital Title of Texas, LLC

Technology spending continues to grow, but how do you know if you’re investing in the right areas?

This session will examine where successful title agencies are allocating technology dollars across title production software, cybersecurity, AI platforms, fraud prevention tools, and staffing. You’ll gain practical benchmarking insights to help evaluate your current technology investments, identify opportunities for greater efficiency, and maximize return on every technology dollar spent

Consumers are more concerned about fraud than ever before, creating an opportunity for title agencies to differentiate themselves through education and protection.

This session explores practical ways to market your agency’s fraud prevention efforts, communicate your value to customers and real estate partners, and position security as a competitive advantage. You’ll also learn how products such as the ALTA 49 endorsement can become part of your overall fraud protection strategy, particularly in markets where homeowners insurance may not be available.

Leave with messaging, sales strategies, and educational resources you can begin using immediately to build trust, strengthen client relationships, and grow revenue.

• Patrick Harris - Agency Representative | Western Title Division, Old Republic National Title Insurance Company
• Matthew Teliak - Director, Production Operations, Northwest Title Family of Companies, Inc.