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All cancellations or refund requests must be received in writing and sent to on or by Friday, February 16, 2024, by 4:59 pm ET. All refund requests are subject to a US $200.00 processing fee. Refunds will not be granted after 5:00 pm ET February 16, 2024, nor will they be issued for no-shows. Substitutions will be permitted in the event a registrant cannot attend. All cancellations or substitutions must be made via email; voicemail messages will not be accepted. In the case of a cancellation by ALTA or due to Force Majeure, ALTA will only refund the cost of an attendee’s meeting registration fee. The Association is not responsible for any travel or hotel cancellation charges that an attendee may incur. All refunds will be processed within 30 days of the completion of ALTA SPRINGBOARD.

**The Cyber Monday Registration rate is non-refundable and non-transferable to any other ALTA event; however, substitutions will be allowed.

If you need to cancel, request a refund or can no longer attend please email

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