Each of us is one person managing multiple relationships, and each relationship has to be managed a bit differently. For example, Underwriter/Agent, Management/Staff, Competitors, Vendors, Board of Directors/Upper Management; Staff/Customers. Even within each segment, there are multiple relationships which may…
In sales, objections aren’t a roadblock, they’re the reason salespeople exist. Mastering the art of handling objections is what separates top performers from the rest. In the title insurance industry, many sales professionals struggle with common objections from realtors and…
Change is inevitable—but chaos doesn’t have to be. In this session, we’ll explore what change management really means, why it’s critical for organizational success, and how leaders can transform uncertainty into progress. You’ll learn practical strategies to guide your team…
In today’s evolving real estate market, strong lender relationships are more critical than ever for title professionals. This session brings lenders to the table to share candid insights on current market trends, shifting expectations, and the factors that drive successful,…
Succession planning can take many different forms, whether it is planning for company growth, acquisitions, loss of employees through natural or voluntary attrition or planned reduction in force. Terri Lawson and Kathy Kwak will lead an open discussion on Succession…
When disaster strikes, will your title company be ready? Join Kay and Brie for an interactive session on creating and implementing a practical disaster recovery plan. Through real-world examples and step-by-step guidance, learn how to maintain operations during system outages,…
Leadership lessons are everywhere—on the big screen, in our favorite TV shows, and in the real-world challenges we face every day. Join us to discuss what pop culture gets right (and wrong) about leadership and how those lessons apply to…
This session will deliver a practical overview for title agents and settlement executives on the realities of recruiting, hiring, training and retaining in the title industry.
This course will discuss how to maintain a risk-based strategy no matter if you work primarily in sales, underwriting, operations or other areas in title. We will dive into how risk affects your day-to-day life, whether work or personal, and…